csm tools Increasing the Human-To-Human Connection in Customer Service July 21, 2022 7 mins read 330 Views Adding some personality to customer service is crucial to keeping customers happy. Few people actually choose to have a conversation with a robot... Read More
customer service How to Make the Most of Sales July 19, 2022 6 mins read 118 Views Sales are activities related to selling. They refer to the number of goods or services sold in a given period of time. Sales also include the.. Read More
customer service What Is a Customer Success Manager? July 17, 2022 8 mins read 266 Views Whether you're trying to increase customer retention or increase sales, a CSM can help you meet both goals. Customer success management (CSM).. Read More
