July 21, 2022
7 mins read
2259 Views
Adding some personality to customer service is crucial to keeping customers happy. Few people actually choose to have a conversation with a robot...
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July 19, 2022
6 mins read
239 Views
Sales are activities related to selling. They refer to the number of goods or services sold in a given period of time. Sales also include the..
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July 17, 2022
8 mins read
375 Views
Whether you're trying to increase customer retention or increase sales, a CSM can help you meet both goals. Customer success management (CSM)..
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July 14, 2022
7 mins read
217 Views
Marketing is the process of creating value for a product or service, exploring the needs of a target market and identifying strategies to meet those..
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July 12, 2022
7 mins read
269 Views
A CRM system is a powerful tool for managing customer relationships and sales. It can streamline your business' data management, automate sales..
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July 10, 2022
8 mins read
413 Views
In the business world, Customer relationship management (CRM) is the process of creating and maintaining a long-term relationship with a customer. It ..
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July 7, 2022
6 mins read
214 Views
When communicating with customers, it is important to keep things simple and concise. Use your natural tone of voice and clear answers. Customers..
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July 5, 2022
7 mins read
565 Views
Sales are activities that involve selling a product or service for a fee. Activities that involve selling goods or services include purchasing them,..
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July 3, 2022
7 mins read
304 Views
If you are considering becoming a Customer Success Manager, read on for some important information. In this article, you'll learn what a CSM does,..
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June 28, 2022
7 mins read
324 Views
A CRM can be divided into three types: operational, strategic, and collaborative. Operational CRMs focus on interaction with distributors and vendors,..
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