csm tools Increasing the Human-To-Human Connection in Customer Service By Alyssa Wright July 21 1 mins read 2,259 Views Adding some personality to customer service is crucial to keeping customers happy. Few people actually choose to have a conversation with a robot...
csm tools Marketing 101 - What Is Marketing? July 14, 2022 7 mins read 217 Views Marketing is the process of creating value for a product or service, exploring the needs of a target market and identifying strategies to meet those.. Read More
csm tools How to Provide Great Customer Service July 7, 2022 6 mins read 214 Views When communicating with customers, it is important to keep things simple and concise. Use your natural tone of voice and clear answers. Customers.. Read More
csm tools 5 Ways to Improve Your Customer Relationship Management (CRM) March 15, 2022 1 mins read 5223 Views Customer relationships are important to a company's success. It increases the likelihood that a customer will buy from a company in the future,.. Read More
